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Transaction Investigator - Merchants' Choice Payment Solutions (The Woodlands, TX) in Huntsville, Texas For Sale

Type: Real Estate, For Sale - Private.

Company Description
Merchants Choice Payment Solutions (MCPS) is a full-service provider of processing services that enable our merchants to accept all major payment options, including Visa, MasterCard, Discover, Diners Club, debit cards, checks, Electronic Benefits Transfer, gift and loyalty cards, Fleet Management and JCB cards.
Established in xxxx, MCPS is one of the top 30 merchant acquirers in the United States. Woodforest National Bank, our sponsoring financial institution, has provided the foundation for our strength and growth.
Job Description
JOB SUMMARY:
Review and call on accounts escalated by management and the transaction monitoring system. Recognize issues that may cause a negative monetary impact and act appropriately while providing the best customer service possible. Educate merchants as to how to protect and grow their businesses.
YOU ARE:
Analytical minded
Detail oriented
Self-starter
Multi-tasker
Quick learner
Coachable
Problem Solver
SOME OF WHAT YOU WILL BE DOING:
Reviewing merchant accounts to divert or release funds
Monitor daily merchant deposits; review transaction activity, call banks, merchants and MUD offices. (divert, release, underwriting reviews)
Pull TransUnion Credit Reports
Pull Experian Intelliscores for the department
Track and escalate potential loss estimates to management team
Attempt to locate merchants
Review internal risk reports before releasing funds to ensure accounts do not have additional issues or collections.
REQUIRED EXPERIENCE:
Previous bankcard, collections, or chargeback experience
2+ years in customer service
High School Diploma or equivalent
PREFERRED EXPERIENCE:
Credit card processing or banking industry experience
Bachelors Degree from an accredited College or University in Criminal Justice or comparable preferred or a combination of related work experience and education or two (2) years experience with MCPS with above average work performance and attendance
Must be able to work Tuesday – Saturday 8:00AM – 5:00PM
We offer highly a competitive salary, benefits and more. If you are interested and meet these requirements we would love to hear from you!
*Relocation not available
Source: http://www.jobs2careers.com/click.php?id=xxxxxxxx1.96

State: Texas  City: Huntsville  Category: Real Estate
Real Estate in Texas for sale

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